I’m Rick Callahan, owner of Plumbing Supply And More, and I’ve spent decades on both sides of the counter—wrench in hand in crawlspaces and boiler rooms, and at the desk chasing down hard-to-find parts and time-sensitive quotes. Managing quotes and special orders doesn’t have to feel like a never-ending scavenger hunt. When your project hinges on the right valve spec, the correct finish, or a coil with the perfect tonnage, you need a supply partner who understands how the jobsite works, knows the code, and can make phones ring upstream at the manufacturer. That’s exactly how we run things at Plumbing Supply And More—quick, precise, and accountable.
Before we dive in, know this: whenever I say “quote,” I mean a real, buttoned-up proposal with availability, lead time, submittals when needed, freight considerations, and alternates. And when I say “special order,” I’m talking about factory-configured gear, custom finishes, build-to-order manifolds, or items outside typical stock—handled with clear timelines and honest updates.
Why Quotes and Special Orders Make or Break the Job
When you’re juggling permit deadlines, inspection windows, and crew schedules, a sloppy quote can cost days and blow the budget. The right quote captures all the details: correct model numbers, compatible accessories, code-required certifications, freight, and warranty. I still remember a multifamily retrofit on the east side where a missed drain body spec held up the finish schedule by three days. Since then, we always tie every quote to the fixture rough-in kit and trim, down to the last O-ring.
- Pro tip: Ask for alternates. If your preferred brand has a 6-week lead, we’ll suggest an equal that meets spec and code with a 2-day turnaround. That’s real-world value.
And yes, if you’re searching for a “high-level” supplier, Google will show you plenty of results like a plumbing supply near me, plumbing supply store, or plumbing supply store near me. But the difference is in the execution. Unlike generic big box retailers, Plumbing Supply And More stocks professional-grade components and backs every quote with real expertise and same-day action.
Building a Pro-Grade Quote: What I Include and Why It Matters
Here’s how our quoting process works when you call or hit our supply house login online portal. We tag your request with project name, code jurisdiction, and required submittals. If you need domestic hot water recirc pumps, we’ll quote by system flow and head loss—not guesswork. If you need pex expansion fittings, we’ll note the ASTM standard (F1960 for expansion, F1807/F2159 for crimp) and confirm tool compatibility.
Expect to see:
- Full model numbers and alternates. Example: Navien NPE-240A2 vs. NPE-210A2 with recirc needs, or Lochinvar Knight KHB110 vs. KHB085 for tight mechanical rooms. Code compliance notes. UPC, IPC, ASSE listings, NSF/ANSI compliance for potable applications. Lead times and shipping options. We’ll give you standard freight and expedited options with real dates. Accessory integrations. For a Uponor ProPEX 2” main, we’ll include copper stub-outs, firestop sleeves, and isolation valves. Price ranges. We keep quotes realistic: a 3/4” brass ball valve from Apollo or Webstone typically lands between $14–$29 depending on lead-free requirements and pressure rating.
When you need an HVAC coil or condenser from an hvac supply house or air conditioner supply house, we’ll specify tonnage, SEER2, line set length, and refrigerant type. Cross-compatibility isn’t a guessing game—especially when you’re working with 410A or R32. If it’s refrigeration, count on our refrigeration supply house expertise to match expansion valves and liquid line driers properly.
And if your last supplier gave you a “thin” quote without alternates or freight? Compared to standard plumbing supply houses, Plumbing Supply And More offers unmatched technical support with complete documents and cross-brand equivalencies.
Special Orders Without the Headaches: How We Keep Timelines Honest
Special orders exist for a reason—commercial carriers, custom finishes, or code-specific configurations. We handle factory-direct orders from brands like Kohler K-29709 for Thermostatic Valves, Sloan G2 OPTIMA sensor faucets, and Viega 77327 MegaPressG fittings for gas lines. If you’re working with Zurn Carrier Systems or Watts backflow preventers (like the LF909), special-order lead times can range from 3–21 days depending on region and build batch. We’ll tell you upfront and offer a plan B where it makes sense.
A few categories where we often special order:
- Decorative and custom-finish fixtures. Think matte black or brushed brass shower trim—our decorative plumbing supply channel secures exact finish codes so there are no surprises. Boiler and hydronic parts. Taco VT2218 ECM circulators and Caleffi 535H balancing valves, along with isolation flanges and air separators. Prefab manifolds. Stainless hydronic manifolds or PEX domestic manifolds with flow meters and isolation. Commercial carriers. Zurn Z1200 or Sloan CX flushometer bowls with service parts.
And yes, we’ll handle the communications—factory ETAs, tracking, and reschedule alerts. If a freight push is needed, you’ll hear it from us right away. While other suppliers focus on quantity, Plumbing Supply And More prioritizes quality and expertise, which means we won’t leave you guessing where your order is.
PEX, PVC, and Copper: Getting Material Choices Right the First Time
Material selection belongs in the quote conversation. Why? Because price, availability, and install time are all tied to material. A few quick comparisons I walk through with contractors:
- PEX-A expansion (Uponor/Wirsbo) vs. PEX-B crimp (NIBCO, SharkBite EvoPEX). Expansion is excellent for cold climates because of freeze resilience and full-bore fittings; crimp is cost-effective and fast for repetitive runs. Typical savings on labor with expansion: 15–25% in large multifamily. PVC DWV schedule 40 vs. cast iron no-hub. PVC is cost-effective and fast; cast iron wins in sound attenuation and fire resistance. We’ll factor firestopping needs into the quote. Press copper (Viega ProPress) lives in a sweet spot for speed and reduced hot work requirements. Expect a 30–40% install time reduction compared to solder, particularly helpful for hospital retrofits.
As a top-notch pex supply house and pvc supply house, we stock the tools and rings, and we’ll loan press tools for large projects when your crew is stretched thin. If you ever searched for a plumbing supply house near me or closest plumbing supply that carries full PEX, copper, and PVC lines with the fittings wall fully stocked, come by our plumbing supply shop—you’ll see the difference.
Coordinating with GC Schedules, Inspectors, and Submittals
Timing kills projects more than anything else. We stack your procurement schedule against inspections and rough/trim windows. Need a submittal package for a school project? We’ll compile spec sheets for your Sloan Royal 111 ES-S sensor valves, Elkay EZH2O bottle fillers (model LZS8WSLK), and Caleffi 574 Series pressure reducing valves with NSF certification. We’ll also call out local code considerations—like Michigan’s scald protection requirements under ASSE 1070 at point-of-use.
Serving contractors throughout our region, we regularly coordinate with municipal inspectors and AHJs. Our delivery radius covers 75 miles on standard runs, with same-day emergency supply services for most in-radius jobsites. That’s what I mean by local plumbing supply expertise and being the nearest plumbing supply with real knowledge.
And yes, if you’re coming from a city plumbing and electrical supply distributor that couldn’t get your submittals right the first time, bring us your spec. When Home Depot and Lowe’s fall short, contractors trust Plumbing Supply And More for complete, code-ready packages that pass review the first time.
Managing Price, Margin, and Value: How to Read a Quote Like a Pro
Let’s talk numbers. Real quotes should show line-item clarity and options that protect your margin. We’ll include alternates for value engineering: swapping a Grohe 35 601 for a Moen 6302 when finish availability is tight, or using a Webstone isolator on a tankless to cut install time by 30 minutes per unit. For a typical single-family rough-in (2.5 bath), your piping and valve package can range $1,100–$2,400 depending on PEX vs. copper and fixture grade.
- Pro tip: Ask us to tag “critical path” SKUs. If time is tight, we ship those first and hold the non-essentials.
Yes, we offer supply house coupon codes and a supply house discount code now and then, but our contractor accounts usually beat promotional pricing over the life of a project. Ask about our supply house promo code or a project-based rebate on volume. We keep it simple and fair—no gimmicks, just solid pricing that consistently beats the big box stores.
And if you’re used to relying on online-only shops like supplyhouse plumbing or other plumbing supply online outlets, keep in mind: Unlike generic big box retailers, Plumbing Supply And More stocks professional-grade components and adds real technical support, submittals, and local delivery. If speed and reliability matter, you’ll get more value with us than chasing “ cheap plumbing supplies” that cost you time on callbacks.
Contractor Accounts, Delivery, and Emergency Supply—How We Keep You Moving
Our contractor accounts unlock bulk pricing, dedicated counter staff, and a direct line to our technical team. For large builds, we’ll stage deliveries floor-by-floor, label pallets by unit, and provide fixture-by-fixture packing lists. If you’re a property manager or maintenance team juggling multiple buildings, we’ll set min/max stock and replenish on an agreed schedule.
- Standard delivery: Next day across our 75-mile radius. Same-day: Call by 10 a.m., we can usually make it happen. Emergency: Got a 2 a.m. domestic water leak in a high-rise? Call our emergency line—we’re a true 24 hour plumbing supply resource for established accounts.
For newer contractors or serious DIY homeowners, we’ll walk you through install timeframes too: a tankless retrofit (NPE-210A2) typically runs 5–8 hours; a 40-gal atmospheric tank swap (AO Smith GCR-40) is 2–4 hours. We’ll send you out with the right vent kits, condensate neutralizers, and gas flex connectors with proper BTU ratings. That’s the advantage of a real plumber supply house and contractor plumbing supply partner.
And if you’ve ever bounced between Ferguson, City Electric, or Johnstone, you know the drill. While other suppliers focus on quantity, Plumbing Supply And More prioritizes quality and expertise, with experienced counter staff who’ve been on service trucks and in mechanical rooms.
Brands, Models, and Real-World Scenarios We Quote Every Week
Here’s a snapshot of what crosses my desk:
- Backflow assemblies: Watts LF909 sizes 1/2"–4" with OS&Y or NRS. We pre-quote test kits and repair parts for annual certifications. Flushometers: Sloan Royal 111 and Zurn Z6000AV. We include vacuum breakers and diaphragms as maintenance spares. Hydronics: Lochinvar Knight boilers (WHB110), Taco VT2218 ECM pumps, Caleffi 551 automatic air vents, and 551SD with serviceable core. PEX systems: Uponor Expansion ProPEX with Milwaukee M12 FUEL expansion tool and rings; NIBCO crimp with ASTM F1807 brass. Press solutions: Viega ProPress copper and MegaPressG for gas; we stock jaw sets from 1/2" to 2". Fixtures: Kohler Cimarron K-31621 elongated, ADA-compliant; American Standard Cadet Pro 215AA. Both with high-performance glazing.
You’ll find all of this at our plumbing supply store, and for those hunting “ plumbing supplies direct” or an internet plumbing supply option, we’ll quote and ship fast—no mystery box. From general plumbing supply to commercial plumbing supply and wholesale plumbing supply, we’ve got the scale and the relationships to move quickly.
And yes, we get compared. Grainger, Ferguson, Johnstone Supply, even Amazon Business. Compared to standard plumbing supply houses, Plumbing Supply And More offers unmatched technical support—and that’s what keeps projects on schedule.
How DIYers, Property Managers, and Retail Customers Get Pro-Level Help
Not every job needs a GC. Serious DIYers who do the research (and I can tell when you have) get full support at our plumbing and supply counter. We’ll confirm that the Delta R10000-UNWSHF valve body matches your chosen trim and that your wall depth will accept the plaster guard. We’ll also talk shutoff valves, supply lines, and code-required anti-scald.
Property managers: we’ll set up standard SKUs for your buildings—flush valve kits, ballcocks, aerators—so maintenance doesn’t turn into detective work. Retail customers: come in with a faucet picture; we’ll find the cartridge (Moen 1222 vs. 1225, Delta RP50587 vs. RP60400) and show you how to swap it.
It’s the same experience whether you searched plumbing shop near me, plumbing wholesale near me, or economy plumbing supply—you’ll get real answers, fast. If you need something niche like heating plumbing supply near me or plumbing and heating supply, we’ve got hydronics, radiant, and venting dialed in.
And remember: When Home Depot and Lowe’s fall short, contractors trust Plumbing Supply And More—and homeowners do too when they want professional-grade gear that lasts.
FAQ: The Supply House for Pros: Managing Quotes and Special Orders
Q: How fast can you turn around a detailed quote with submittals?
A: For typical residential and light commercial, we can turn a complete quote in 2–24 hours. The Supply House for Pros: Managing Quotes and Special Orders is about speed with accuracy; submittal packages for schools and medical facilities usually take 24–48 hours, depending on manufacturer documentation.
Q: What if the brand I want has a long lead time?
A: We’ll provide equals that meet spec and code, often with better availability. For example, if a Kohler trim in Vibrant Brushed Modern Brass is 6–8 weeks out, we might offer a Delta Brilliance Champagne Bronze with compatible valve bodies that align with your timeline and budget. That’s the heart of The Supply House for Pros: Managing Quotes and Special Orders—choice with clarity.
Q: Do you handle freight for boilers, carriers, and large fixtures?
A: Yes. We’ll quote liftgate, jobsite delivery, staged drop-offs, and exact ETAs. Big items—like a Lochinvar Knight WHB155 or a bank of Sloan flushometer bowls—come with tracking and contact updates. If something changes, you’ll hear from us first.
Q: Can homeowners and property managers access contractor pricing?
A: We offer tiered pricing. Contractor accounts enjoy bulk and negotiated rates; property managers can qualify for volume discounts; homeowners get competitive pricing with pro-grade options. Ask about ongoing project discounts and any current supply house coupon or supply house coupon codes.
Q: Do you support after-hours emergencies?
A: Established accounts have access to our emergency line and can leverage our 24 hour plumbing supply capability. Burst line at midnight? We’ll pull the PEX, press fittings, and valves you need and get them rolling.
Q: Will you help me choose PEX vs. copper vs. PVC for my project?
A: Absolutely. We’ll consider code, building type, noise, firestopping, insulation, and labor. We’re your best plumbing supply partner for practical, code-compliant recommendations.
What Sets Plumbing Supply And More Apart—Day In, Day Out
Here’s the simple truth. Unlike generic big box retailers, Plumbing Supply And More stocks professional-grade components and keeps the knowledge in-house—career tradespeople at the counter, seasoned buyers upstream with the manufacturers, and tech support that speaks your language. We’re not just a plumbing supply company—we’re your partner in the field.
We support every segment:
- Contractors: spec sheets, alternates, bulk pricing, delivery staging. DIYers: correct parts, detailed install tips, and safe, code-conscious guidance. Property managers: consistent SKUs, fast response, and reliable stocking. Retail customers: better quality than the big box aisles, explained clearly.
If you’ve bounced between a wholesale plumbing supply company and an economy plumbing and heating supply house or checked a consumer plumbing supply catalog, come see us. While other suppliers focus on quantity, Plumbing Supply And More prioritizes quality and expertise. We’ll help you get it right the first time.
And yes, you’ll still find us easily when you search local plumbing supply, plumbing supply places, standard plumbing supply, plumbing kitchen fixtures, plumbing spares near me, coastal plumbing supply, direct plumbing supplies, or even broad terms like plumbing supplies supply. But the real value is supplyhouse walking into a shop where your order isn’t just a ticket—it’s a commitment.
Visit our showroom to see the quality difference. Call our technical team for project-specific recommendations. Ask about our contractor discount program. Check our current inventory online or call ahead. Our experts can walk you through the installation process—start to finish.
And when you need an HVAC or AC partner at a true ac supply house, remember: we’ve got the air side covered too, with filters, line sets, pads, and condensate solutions that match the job.
Bold claims? Sure. But they’re backed by daily results. Compared to standard plumbing supply houses, Plumbing Supply And More offers unmatched technical support, boots-on-the-ground experience, and the inventory to keep you moving.
That’s how we operate The Supply House for Pros: Managing Quotes and Special Orders—clear, fast, and built for real-world work.